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FAQs

Q: What makes Counter Culture cleaning products different to other products?
A: Counter Culture do not use traditional chemical cleaning agents. Our products work due to the strategic grouping of bacteria which, when inhabiting the same space, create bio-chemicals, enzymes and bacteriocins that clean and detox surfaces the way nature has been doing for millennia.
 
Q: What are the ingredients in Probiotic Solutions cleaning products?
A: Our products are based on a combination of probiotic bacteria (and their essential by-products) including:
• Bacillus subtilis
• Bifidobacteriumanimalis
• Bifidobacteriumbifidum
• Bifidobacteriumlongum
• Lactobacillus acidophilus
• Lactobacillus casei
• Lactobacillus delbrueckii subsp. bulgaricus (Synonym: Lactobacillus bulgaricus)
• Lactobacillus fermentum
• Lactobacillus plantarum
• Lactococcus lactis subsp. Lactis (Synonym: Streptococcus lactis)*
• Rhodopseudomonaspalustris
• Saccharomyces cerevisiae


We feed the bacteria sugars, rice bran and fruit juice to help them grow, add some essential oils (and a few other “secret” ingredients – don’t worry, they’re all edible .... but we can’t give away all our secrets) to create our super cleaning products.


Our products do not contain potentially harmful petroleum distillates, glycol ethers, terpenes, chlorines, ammoniates, aldehydes, silicones, phenolics, synthetics, builders and reagents, caustics or metasilicates.


Q: Is it safe to use Counter Culture Cleaning Tonics on all surfaces.
A: Yes. We are yet to find a surface that doesn’t enjoy a little bit of probiotic love. We recommend against using on unsealed wood or stone surfaces and always doing a spot test. However try it out on leather, glass, porcelain, carpet, vinyl, plastic, tiles, shower curtains, stainless steel - the list is endless.


Q: Because your product does not use chemicals to cut through grease, do I need to use more?
A: No. While our proprietary mix of bacteria is bumping into each other they create a range of natural, non toxic bio-surfactants which break down fats and oils. 


Q: Are Counter Culture products suitable for septic and greywater systems?
A: Yes. Not only are they SUITABLE for septic and greywater systems, they’re RECOMMENDED! The bacteria found in our cleaning range are also used to decontaminate water bodies.


Q: Are Counter Culture products safe to use around children and animals?
A: Yes. Our products are non-toxic, non-carcinogenic and non-allergenic. They are entirely safe and contain no harmful chemicals. We DO NOT recommend drinking our products, however, aside from the fairly unusual taste, there are no negative effects from consuming, sniffing or spilling our products.


Q: Are Counter Culture products environmentally friendly?
A: Yes. They are made from naturally occurring, non-genetically modified bacteria and wherever possible organic food sources are used. They are entirely biodegradable and safe to use, store and dispose of. All our products are safe for septic and greywater systems.


Q: How do I know Counter Culture products work?
We test our products to the highest standards. We have microbial tests to show they are effective against a number of pathogens including E-Coli, salmonella and Lysteria (see certificate). Also, our products (registered under the name ProKlean in the US) have been listed on the US Federal Government’s “Bio-Preferred” listing.


Q: What is the pH level of Counter Culture cleaning products?
A: Its a neutral pH.


Q: Do Counter Culture products contain harmful fragrances?
A: No, our products are infused with essential oils to give your surfaces and rooms a fresh, clean smell. Our products do not off-gas any VOCs which have been associated with eye irritation, nausea, vomiting, headaches and/or impaired memory and other health complications. Our products are free from toxic fumes.


Q: Are Counter Culture products suitable for people with sensitive skin?
A: As our products contain no harsh chemicals and are created 100% naturally, our products are unlikely to cause skin irritations. However, we do infuse our products essential oils, which can be an irritant to some people. 


Q: Will using Counter Culture Cleaning Tonics save me time?
A: Well, cleaning is cleaning and no matter how good your product is – the time taken to mop the floor has as much to do with the size of the floor as the potency of the product. However, customers have noted that the period between cleans has been extended as the bacteria continue working long after you have packed up.